Adhara Hacienda Cancun Hotel, Cancun

I had a mixed experience at this hotel. The rooms were very well-kept and clean, providing a comfortable stay. However, I was disappointed that my room did not have a good view. The service was outstanding with friendly staff, especially Luis in the restaurant, who made my dining experience memorable. The hotel conveniently offered a free shuttle service when needed. The location, although noisy, had some convenient amenities nearby. The dining experience was pleasant overall, although it got overcrowded on one day. The facilities were good, but I found the location a bit industrial and dodgy.

I had a mixed experience at the hotel. The rooms were nice with a porch, perfect for relaxation, yet lacking a balcony or space to dry swimwear. The service was considerate, especially offering a handicap room for my mother. The location was beautiful but needed more staff. The dining was decent, offering good food but nothing extraordinary.

I had a great time at the hotel. The rooms were spacious and overlooked the pool on the 4th floor, which was cool and clean when I first entered. The service was incredibly attentive; the staff even told me about keeping my belongings away from my phone or keys. The location, though a bit noisy, was near the center of town and convenient for transportation. The dining experience was fantastic, with a rich and tasty selection, although it got overcrowded on the second day. Overall, a great stay with a few minor drawbacks.

The hotel is conveniently located in downtown Cancun, near the bus station, but slightly further from the main attractions. The rooms are spacious and modern, and the staff is a mix of professional and friendly. The dining options are diverse, with a buffet style breakfast at an additional cost. The comfortable chairs and free towels add to the positive experience, but the late-night disturbance from staff is a downside.

I was pleasantly surprised by this hotel. The room was spacious and clean, and the bathroom exceeded our expectations with its size and quiet ambiance. However, the switch for the bathroom was a bit tricky to find. The service was a mixed bag; while it took quite a while to get our Pina coladas, the concierge went above and beyond to make our stay special. Surrounded by pine trees, the location felt secluded and serene, though a bit noisy at times. Despite the somewhat worn appearance, the proximity to the ADO bus station and nearby shops and cafes made it convenient. The breakfast was a highlight, offering a variety of amazing dishes, yet the buffet style was a bit disappointing. The facilities were well-maintained, with a range of services from car hire to shuttle service available.

The hotel has a great location near the bus station, making it convenient for travel around the city. The rooms had a slightly musty smell but were spacious with a large bathroom. The service was friendly and helpful, especially when arranging transfers. The dining experience was impressive, with a good selection and a lovely pool area to enjoy. Overall, a value-for-money stay with a few minor drawbacks.

My stay at the hotel was a mix of positives and negatives. The room, while lovely with its fridge, microwave, balcony, and gigantic shower, was noisy due to its location facing a busy main road, affecting my overall experience. The service had its ups and downs, as some staff members were attentive and maintained a diverse breakfast buffet, but the wake-up call at 9:00 am was not appreciated. The location, while convenient for my needs and close to amenities like supermarkets and bus stops, had a somewhat industrial feel and faced challenges with locals trying to take advantage of travelers. Dining options were ample but lacked flavor, though the quiet location with nearby restaurants was a plus.