Adhara Hacienda Cancun, Cancun
About the Hotel
Adhara Hacienda Cancun is a family-run hotel situated in Downtown Cancun, featuring colonial-style architecture reminiscent of 19th-century Mexican Haciendas. It offers modern amenities complemented by a historic ambiance. The hotel's strategic location places it near shopping districts and local attractions, making it ideal for both business and leisure travelers. Guests have access to a complimentary shuttle service to nearby beaches, enhancing the experience of the Caribbean coastline.
Location
Located in Downtown Cancun, the hotel is a short walk from Tulum Avenue, known for its handicraft markets and shopping options. Guests can easily access local attractions such as Mercado 23 and the Beto Avila Baseball Stadium, both within a short distance. A free shuttle service connects guests to the beach, while public transportation options are readily available for further exploration.
Rooms
The hotel comprises 174 air-conditioned rooms, each equipped with a large flat-screen smart TV and free Wi-Fi. Guests can enjoy conveniences such as laptop-compatible safes and workspaces. Certain rooms offer private bathrooms with hot tubs, providing a touch of luxury. All accommodations feature comfortable sleeping arrangements, including memory foam mattresses for restful stays.
Eat & Drink
On-site dining is available at the Adhara Grill, which serves a blend of Mexican and international cuisine for breakfast, lunch, and dinner. Guests can also unwind at the poolside snack bar, which offers a variety of chilled beverages. El Alhena serves as a bar and lounge area, providing a relaxing setting for drinks. The diverse dining options aim to cater to various palates and preferences.
Leisure & Business
Leisure activities include a fully equipped fitness center and an outdoor swimming pool, ideal for relaxation. The hotel also features a 24-hour health club for fitness enthusiasts. Business travelers can take advantage of the business center and dry cleaning services available on-site. Safety features such as smoke detectors and a security system are implemented to enhance guest security.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid shuttle service
- Valet parking
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Shallow end
Room features
- Air conditioning
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel had clean and very comfortable rooms, but the constant noise from the main road was disturbing at night. The service was incredibly attentive and friendly, with a diverse breakfast buffet. The location was lovely with beautiful plantations, but it seemed a bit dodgy and industrial. The dining experience had many delicious choices, but not as good as before. Overall, a mix of positives and negatives.
The hotel had some pros like bright, clean rooms meeting our expectations in terms of size and quietness. However, the view was not impressive, and the rooms looked tired. The service was exceptional, going above and beyond to respond to all our requirements. The location was not the best for walking around and seemed run-down, although the breakfast was fantastic. The dining experience was mixed, with some great food but also some disappointments in quality.
The hotel offers detailed cleaning every single day, a very nice breakfast, and rooms that can accommodate wheelchairs, featuring a fridge, microwave, balcony, and a gigantic lovely shower overlooking the pool. However, the location is a little off the beaten path.
The hotel is conveniently located in downtown with easy access to good restaurants and the bus station. The service was generally good, especially with the help of Luis in the restaurant. However, the noise level near the front lobby from tour coaches was a bit disruptive late at night.
My stay at the hotel was fantastic overall. The rooms were incredibly comfy and clean, and the staff was professional and friendly. However, the location was a bit unsettling with busy streets nearby. The dining experience was excellent, especially with the dinner buffet option available at a great price.
I had a mixed experience at this hotel. The rooms were very well-kept and clean, providing a comfortable stay. However, I was disappointed that my room did not have a good view. The service was outstanding with friendly staff, especially Luis in the restaurant, who made my dining experience memorable. The hotel conveniently offered a free shuttle service when needed. The location, although noisy, had some convenient amenities nearby. The dining experience was pleasant overall, although it got overcrowded on one day. The facilities were good, but I found the location a bit industrial and dodgy.
I had a mixed experience at the hotel. The rooms were nice with a porch, perfect for relaxation, yet lacking a balcony or space to dry swimwear. The service was considerate, especially offering a handicap room for my mother. The location was beautiful but needed more staff. The dining was decent, offering good food but nothing extraordinary.
I had a great time at the hotel. The rooms were spacious and overlooked the pool on the 4th floor, which was cool and clean when I first entered. The service was incredibly attentive; the staff even told me about keeping my belongings away from my phone or keys. The location, though a bit noisy, was near the center of town and convenient for transportation. The dining experience was fantastic, with a rich and tasty selection, although it got overcrowded on the second day. Overall, a great stay with a few minor drawbacks.
The hotel is conveniently located in downtown Cancun, near the bus station, but slightly further from the main attractions. The rooms are spacious and modern, and the staff is a mix of professional and friendly. The dining options are diverse, with a buffet style breakfast at an additional cost. The comfortable chairs and free towels add to the positive experience, but the late-night disturbance from staff is a downside.
I was pleasantly surprised by this hotel. The room was spacious and clean, and the bathroom exceeded our expectations with its size and quiet ambiance. However, the switch for the bathroom was a bit tricky to find. The service was a mixed bag; while it took quite a while to get our Pina coladas, the concierge went above and beyond to make our stay special. Surrounded by pine trees, the location felt secluded and serene, though a bit noisy at times. Despite the somewhat worn appearance, the proximity to the ADO bus station and nearby shops and cafes made it convenient. The breakfast was a highlight, offering a variety of amazing dishes, yet the buffet style was a bit disappointing. The facilities were well-maintained, with a range of services from car hire to shuttle service available.
The hotel has a great location near the bus station, making it convenient for travel around the city. The rooms had a slightly musty smell but were spacious with a large bathroom. The service was friendly and helpful, especially when arranging transfers. The dining experience was impressive, with a good selection and a lovely pool area to enjoy. Overall, a value-for-money stay with a few minor drawbacks.
My stay at the hotel was a mix of positives and negatives. The room, while lovely with its fridge, microwave, balcony, and gigantic shower, was noisy due to its location facing a busy main road, affecting my overall experience. The service had its ups and downs, as some staff members were attentive and maintained a diverse breakfast buffet, but the wake-up call at 9:00 am was not appreciated. The location, while convenient for my needs and close to amenities like supermarkets and bus stops, had a somewhat industrial feel and faced challenges with locals trying to take advantage of travelers. Dining options were ample but lacked flavor, though the quiet location with nearby restaurants was a plus.